Why People Underestimate Their Automation Opportunity
You've been doing this work for so long that it feels automatic to you, so you assume it's not automatable. But you automating something in your head is different from a computer automating it. You have intuition built from hundreds of examples. A workflow doesn't. A workflow needs explicit instructions—but those instructions are much simpler than you think.
You also overestimate how much "context" you actually need. You think: "I need to read the full email to know what to do." But when you actually watch yourself, you're skimming the first sentence and routing based on one or two keywords. That's automatable.
And you undervalue your time. An hour a week spent on something repetitive doesn't feel like much. But that's 52 hours a year. Two full work weeks. If you could get those back, what would you do with them? Build something? Spend real time with clients instead of admin? Learn? That math changes your priorities.