Why Webhooks Matter
Real-time response: Your workflow runs the instant something happens, not "sometime in the next polling interval."
No wasted execution: You only run the workflow when there's actually something to do. No unnecessary checks. In Make or n8n's pricing models, this can be significant.
Better user experience: If someone submits a form and expects an immediate response (email confirmation, Slack notification, data update), webhooks deliver. Polling might mean a 5- or 15-minute delay.
Reliability for critical events: Financial transactions, safety alerts, time-sensitive communications — webhooks are the right tool because they're immediate.